Age and kids policy — what families need to know
Omni PGA Frisco Resort & Spa is an all-ages resort but only guests 21 and older may check in; families are welcome and the property includes family pools and a children's splash pad while some facilities (spa, rooftop pool/bar) are restricted by age.
In this guide
Summary of the age policy
The resort accepts guests of all ages, and many public areas are family-friendly. However, there are specific age limits for certain services and the person who checks in must be at least 21 years old.
When you book, plan for a 21+ registered guest to present the credit card used for the reservation and matching photo ID at check-in. Other age-restricted areas are noted below.
- Registered guest who checks in: minimum age 21
- General property: families are welcome
- Some venues and amenities limit access by age (see spa and adult pool sections)
| Area / Service | Minimum Age |
|---|---|
| Hotel check-in (registered guest) | 21 |
| Mokara Spa treatments & spa pool | 18 |
| Bluestem Bar (rooftop adults-only pool bar) | 21 |
Check-in, ID and reservation rules families should know
Check-in begins at 4 PM and check-out is at 11 AM. The credit card used to make the reservation must be presented by the cardholder at check-in along with matching photo ID.
The resort accepts a limited number of reservations per name and credit card; the resort requires separate names/cards if you need more than three reservations under one name. A valid credit card is required at the time of reservation.
- Check-in: 4 PM; Check-out: 11 AM
- Cardholder and matching photo ID required at check-in
- Maximum of three reservations under one name/credit card
| Item | What to expect |
|---|---|
| Credit card at check-in | Card used to book must be presented; incidental hold may apply |
| Reservations limit | Max 3 reservations per name/card |
| Parking options | Valet or self-parking (fees apply); some dining/spa arrivals may get complimentary valet |
Pools, splash pad and which areas are family-friendly
The resort has multiple pools that serve different audiences: two heated outdoor resort pools, a children's pool/splash pad, an adults-only rooftop pool, and a heated spa pool. Families typically use the resort pools and the splash pad.
Cabanas and some poolside services are available for an additional charge. Hours can vary seasonally, so check current pool hours before you arrive.
- Family-friendly pools: two heated outdoor resort pools + children's splash pad
- Adults-only rooftop infinity pool is restricted to guests 21 and older
- Spa pool is reserved for spa guests (spa has its own age rules)
| Pool | Notes |
|---|---|
| Resort pools (2 heated) | Open to families; hours may change seasonally |
| Children's splash pad | Designed for younger guests |
| Adults-only rooftop pool | 21+ only; separate pool bar (Bluestem) follows same age rule |
Spa rules and teen access
Mokara Spa requires guests to be at least 18 to receive massages, facials, body treatments or to use the spa pool and other spa facilities. Guests ages 13–17 may receive salon services only when accompanied by an adult.
The spa has a cell-phone-free policy and operates on a schedule that can differ Sun–Thu and Fri–Sat; book treatments in advance online or call the spa for reservations within 24 hours.
- Minimum age for treatments and spa facilities: 18
- Teens (13–17): salon services only, must be accompanied by an adult
- Spa is a quiet, cell-phone-free environment
| Action | Age requirement / note |
|---|---|
| Spa treatments (massage, facial, body) | 18+ |
| Spa pool & facilities | 18+ |
| Salon services for teens | 13–17 with adult |
Dining, bars and age-restricted venues
Omni PGA Frisco Resort & Spa has 13 dining options across the PGA Frisco campus; most restaurants welcome families. However, a few venues are explicitly age-restricted.
Bluestem Bar at the adults-only rooftop pool is reserved for guests 21 and older. Other outlets—Trick Rider, The Lookout Lounge & Bar, Toast & Tee Coffee Collective, Green Cactus Café, and the Leisure Pool Bar—are generally open to all ages, though hours and live-entertainment events can vary.
- Bluestem Bar (rooftop adults-only pool bar): 21+
- Trick Rider: family dining available (smart-casual dress code; reservations recommended)
- Green Cactus Café: spa café overlooking the private spa pool (family access depends on spa area rules)
| Venue | Age note |
|---|---|
| Bluestem Bar | 21+ (rooftop adults-only pool bar) |
| Trick Rider | Open to all ages (smart-casual dress code) |
| Toast & Tee Coffee Collective | Open to all ages (early hours) |
Rooms, suites and larger options for families
Room types suitable for families include Deluxe Room (1 King Bed or 2 Queen Beds), Deluxe Room, Balcony (1 King Bed or 2 Queen Beds), Premier Room (1 King Bed or 2 Queen Beds), Premier Room, Balcony (1 King Bed or 2 Queen Beds), Suite, 1 Bedroom (1 King Bed), Suite, 1 Bedroom, Golf View (Fairway View) (1 King Bed), and Suite, 1 Bedroom, Balcony (1 King Bed).
For larger or multi-generational groups, the resort also offers four-bedroom Ranch House Villas (10 available) that provide more space and privacy; these are a separate accommodation type from the listed guest rooms and suites.
- Standard family layouts: two-queen configurations are available in Deluxe and Premier categories
- One-bedroom suites offer separate living areas for parents and kids
- Ranch House Villas are the larger option for extended families
| Room name | Beds (as listed) |
|---|---|
| Deluxe Room | 1 King Bed or 2 Queen Beds |
| Premier Room | 1 King Bed or 2 Queen Beds |
| Suite, 1 Bedroom | 1 King Bed |
Practical tips for families (fees, pets, transport)
A daily resort charge applies to reservations and covers Premier In-Room Wi‑Fi, 24-hour fitness center access, 24/7 on-property shuttle service, daily bottled water and in-room coffee & tea, plus preferred golf and restaurant reservations and putting-green rental. Meals and drinks are not included in room rates.
The resort is pet-friendly (up to two pets per room, up to 60 lbs each) with a pet fee per stay; service animals are exempt. Parking options include valet and self-parking for fees, and some dining or spa arrivals may receive complimentary valet—check the property's current terms when you book.
- Daily resort charge covers Wi‑Fi, shuttle, fitness, bottled water and similar amenities; it does not include meals or drinks
- Pet policy: up to 2 pets per room, up to 60 lbs each; fee applies
- Parking: valet and self-parking available for nightly fees; complimentary valet in some dining/spa cases
| Item | What families should know |
|---|---|
| Resort charge | $48 daily (covers specific amenities; meals/drinks not included) |
| Pets | Up to 2 pets per room, each up to 60 lbs; fee applies |
| Parking | Valet and self-parking available (fees); some complimentary valet options |
